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Rewards

Account

Boody ANZ

You&#x2019;ll earn points on all sorts of comfy actions: &#x2013; Join The Lounge: 300 points&#x2013; Shop Boody: $1 = 1 point&#x2013; Follow us on Instagram, TikTok, or Facebook: 10 points each&#x2013; Leave a review: 50 points&#x2013; Refer a friend: XX points (plus they get $10!)&#x2013; Sign up for SMS: 100 points&#x2013; Celebrate your birthday: Enjoy a birthday voucher, just for being you We&#x2019;ll keep the points rolling as long as you keep hanging out with us.

You’ll earn points on all sorts of comfy actions:

– Join The Lounge: 300 points
– Shop Boody: $1 = 1 point
– Follow us on Instagram, TikTok, or Facebook: 10 points each
– Leave a review: 50 points
– Refer a friend: XX points (plus they get $10!)
– Sign up for SMS: 100 points
– Celebrate your birthday: Enjoy a birthday voucher, just for being you

We’ll keep the points rolling as long as you keep hanging out with us.

How can I earn points?

New Zealand

Accounts & Rewards

The Lounge

What payment methods do you accept?

What currency is the pricing on your website?

How can I use a promotional code?

I can’t use a promo code I received, what should I do?

How do I pay using a gift card and/or store credit?

Why was I charged twice when purchasing through the website?

Payments

Do you sell Gift Cards?

Can I get a refund for a gift card purchased?

How can I find out the balance of my gift card?

Gift Card Terms and Conditions

Gift Cards

What is your Exchange/Return Policy?

Can I return a Bra?

Can I return a Sale item?

Are returns free of charge?

How do I exchange or return an item?

What do I do if I have a faulty Boody product?

I returned my item(s), how long does it take for my exchange/return to be processed?

How can I track my return?

Can I group two or more orders under the same return?

I have an issue generating my return label, what should I do?

Returns, Exchanges, & Refunds

I haven’t received my order confirmation, what should I do?

How can I check my order status?

One of the items I received is incorrect and/or missing, what should I do?

Can I change or cancel my order?

Orders

Where is my order being sent from?

Where do you ship to?

How long does shipping take?

Can I track my order?

Can I change my delivery address?

Do you offer express shipping?

Will I be charged duties/customs fees on international orders?

What are your shipping costs?

My order is missing/taking longer than expected, what should I do?

I missed my delivery/my tracking has updated to “delivered” but I cannot locate my parcel, what should I do?

My tracking has updated to “damaged in transit” and/or is being returned to sender, what should I do?

Shipping & Delivery

What is Boody sizing like?

Underwear Size & Fit

Bras & Bralettes Size & Fit

Clothing Size & Fit

Lounge & Sleepwear Size & Fit

Unisex Sweats Size & Fit

Socks Size & Fit

Baby Size & Fit

Size & Fit

How do I find out the fabric composition of a Boody product?

How do I wash my Boody?

How do I wash my Boody Period & Leak-proof underwear?

How do I care for my Boody Vegan Silk?

Helpful Tips: Washing Padded Bras

Helpful Tips: Panty Liners

Helpful Tips: Removing Universal Label

How do I care for my Boody FreeMesh™?

Product Care

Can you tell me about Boody?

What are the benefits of bamboo?

Can you tell me more about your fabrics?

Where is Boody made?

Sustainability & Ethics

Can I find Boody in a store?

My question isn’t covered!

General

What is The Lounge?

How do I join The Lounge?

What are the different tiers?

How do I redeem my points?

Can I redeem my points on everything?

What happens to my points if I return an item?

What happens to my points if I cancel my order?

How do I track my points and rewards history?

How does Refer A Friend work?

Can I transfer my coins between stores?

Can I update the email address associated with my account?

Do points ever expire?

Why have I moved down tier?

How do I move up tier?

How is my tier determined?

The Lounge Terms and Conditions

Account & Rewards

Australia

Can I return Underwear?

Returns, Exchannges, & Refunds

What Certifications does Boody have?

How can I earn points?Updated 17 days ago